Cookie Policy.

Cookies are small text files that websites place on your device. They help remember preferences, keep your session signed in, and analyse usage.

We distinguish two kinds: session cookies (deleted when you close the browser) and persistent cookies (kept for a set period).

These cookies are required for the core operation of the platform and cannot be switched off. They are set by our API host when you sign in.

session_token: authenticates your session after sign-in. Not accessible to scripts (HttpOnly).

oauth_state: short-lived protection against cross-site request forgery (CSRF) during the sign-in flow.

session_id: an additional session cookie used as a compatibility fallback.

Besides cookies we use browser local storage (localStorage) for preferences such as theme, language and your cookie-consent choice. These values stay on your device.

These cookies are optional. On the smetni.app website, analytics tools load only after your explicit consent via the cookie banner.

_ga, _ga_*: Google Analytics; aggregated visitor metrics for the website. Expire within 2 years.

ph_*: PostHog; product analytics about how the site is used. Cookies and localStorage entries.

In the application (my.smetni.app), PostHog product analytics and Grafana Faro telemetry are likewise enabled only after your consent via the app's own cookie banner; you can change your choice at any time from the “Cookie settings” link at the bottom of the app. The client portal (clients.smetni.app) uses PostHog for product analytics and Grafana Faro for error and performance telemetry. Details about this data are set out in the Privacy Policy.

When you pay by card, Stripe may set its own cookies for security and fraud prevention. These cookies are managed by Stripe and subject to their policy.

You can change or withdraw your consent at any time via the “Cookie settings” link at the bottom of the page.

You can also manage cookies directly through your browser: most allow blocking or deleting them. Note that blocking necessary cookies may affect functionality.

Updates to this policy are published on this page with a revised change date. For significant changes we will notify you within the platform.